Wednesday, December 12, 2007

Unique World Implements Custom Idea Management Solution

Australian BRW Magazine's December 6-12 2007 edition has a brief article on Sydney company Unique World and its delivery on its innovation goals through the implementation of a custom Idea Management System.

Unique World is a small (A$12M turnover) company developing innovative solutions based on Microsoft technologies. Unique World appointed a head of innovation, who coordinates the process by which staff themselves propose, evaluate, and promote new ideas to management.

The system received 20 ideas in the first week and receives an average of 2 to 3 ideas being posted on the intranet weekly. A committee made up of (non-executive) staff uses a template marking system to score each idea on set criteria, for example whether it aligns with the organization's objectives and values. The committee decides which ideas to do further preliminary work on before putting a business case for the idea to the management group.

The article discusses two products arising from the Idea Management System: Record Point, a "low cost and user friendly alternative to records management systems" and an internal project impact matrix that will be used to estimate customer benefits of a particular solution prior to sale.

Unique World's CEO sees the system as combining the benefits of a staged investment appraisal process with harnessing the innovation of Unique World's employees.

The article argues that:
"No company is too small to systematise innovation. Nor is it too nebulous a thing to come to grips with."

No comments: